Solutions
Digital, Automation & AI
Transform processes. Automate work. Apply AI.
Many organisations still rely on manual processes, spreadsheets, email hand-offs, disconnected information and underused enterprise platforms, while pressure is increasing to introduce automation and AI. Applying more technology without redesigning the underlying process can add complexity rather than value.
The challenge is to identify where work can be digitised, automated, better informed by data or augmented by AI — and to do so with the right integration, security, governance and human oversight. HMT starts with the business need, then applies applications, automation, data, AI agents and private or on-premise AI where they create practical value.
How we help
Where HMT fits in
Business Process Digitisation & Automation
Transform manual, spreadsheet- or email-driven processes into structured digital workflows. Automate repetitive activities, validations, matching, approvals, exceptions and hand-offs across functions and industries.
Business Applications & Digital Workflows
Build applications, portals and workflows around the way the organisation needs to operate, using enterprise platforms and custom development where required.
Applied AI & AI Agents
Use AI assistants and agents to analyse information, support workflows, perform defined tasks, summarise content and help people make better-informed decisions.
Private AI & On-Premise LLM
Establish controlled AI environments for organisations that require greater control over sensitive information, data residency, access and model interaction.
Data, Analytics & Decision Intelligence
Connect data from multiple sources, improve visibility, automate analysis and reconciliation, identify patterns and support better decisions.
Information, Document & Knowledge Intelligence
Capture, extract, classify, manage and intelligently use documents, records and organisational knowledge — including document-driven workflows and AI grounded on approved information.
Digital Workplace & Collaboration
Help employees collaborate, access information and work more effectively through connected digital workplace platforms, portals and employee-facing applications.
Cross-cutting enablers: integration connects applications, data and workflows to the customer's existing environment; security and governance are designed into the solution; adoption ensures the technology fits the people, processes and decisions it is intended to improve.
How we work
One accountable path, end to end
Why HMT
What sets this practice apart
Business need first. Technology second.
HMT understands the process, information, systems, controls and desired outcome before determining whether an application, automation, analytics or AI is appropriate.
AI where it creates value.
AI is applied to defined business problems, with appropriate human review retained where judgement, risk or accountability requires it.
Start with what you already own.
Where useful capability already exists within the customer's technology estate, HMT looks to extract more value before introducing unnecessary complexity.
One HMT for enterprise AI.
Digital defines the use case and workflow; Infrastructure & Cloud supports the underlying platform; Cybersecurity addresses identity, access, data protection and controls.
Technology ecosystem
Built around the customer's environment
Microsoft 365
Dynamics 365
SharePoint
Power Platform
Meet our leadership
Who leads this practice
Who we serve